Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, control your access to and use of paintersaustintx.com and any related website that links to these Terms (the "Website"). Please review them carefully, as they affect your legal rights.
By using the Website, you agree to be bound by these Terms. If you do not accept them, do not use the Website. We may update these Terms or limit access at any time, with or without notice. If you continue using the Website after changes are posted, that means you accept the revised Terms. The Website is designed for users in the United States and its territories. You confirm that you are of legal age and otherwise meet these requirements.
Our Privacy Policy describes how we collect, use, and share personal information, and it is part of these Terms. By using the Website, you confirm that you have reviewed and agree to the Privacy Policy.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that helps homeowners and consumers submit service requests to independent providers that offer home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform home improvement or professional services ourselves.
- Review the quality, licensing, or legality of Third-Party Providers.
- Confirm compliance with laws, rules, or licensing requirements.
- Sponsor, endorse, or employ Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
You use the Website entirely at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you allow us to use your information as described in the Privacy Policy. You also give express consent to be contacted by us and Third-Party Providers by:
- Phone, including autodialed or prerecorded calls
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You may opt out by following the instructions provided.
You agree that:
- The information you submit is true and accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and meet all of the following:
- You are at least 18 years old.
- You are located in the United States or its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you confirm that you have authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on devices you own or control. Any rights not specifically granted remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or do anything unlawful.
- Scrape, hack, disrupt, or overload the Website.
- Collect user information for unsolicited outreach.
- Misrepresent who you are or what you intend to do.
- Copy, frame, monitor, or alter content without our permission.
- Reverse engineer the Website or bypass security features.
We may suspend or end access at any time without notice.
6. User Content and Feedback
You may submit content such as reviews, messages, or feedback. You keep ownership of what you submit, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You state that:
- You own the content or have the necessary rights to share it.
- Your content does not violate any law or infringe anyone else's rights.
We may use any feedback you provide without restriction or compensation.
7. Links and Third-Party Sites
Links to Third-Party Providers or other websites are provided for convenience only. We are not responsible for their content, policies, or actions. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not verify, endorse, or guarantee any provider. Any quotes displayed are for general information only and are not binding. Any agreement you enter into is solely between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including phone or email. You do not have to consent in order to purchase services. See Section 2 for instructions on opting out.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is strictly between you and that provider. You release us from claims connected to those disputes.
California residents waive Civil Code §1542; similar waivers apply where permitted by law.
11. Intentional False Information
If you provide false contact details or a false address, you may be subject to legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All Website content, including text, trademarks, and copyrights, belongs to us or our licensors. No ownership interest transfers to you.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or inaccurate. We make no promise that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions will still apply after termination, including disclaimers and arbitration requirements.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the maximum extent allowed by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions do not allow these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Violation of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to make the claim
Submitting false claims may create liability.
19. Electronic Communications
You agree to receive communications electronically through email or postings on the Website. These communications satisfy any legal requirement that they be in writing.
20. Dispute Resolution and Arbitration
Any dispute will be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided based on written submissions.
- No class actions or jury trials are permitted.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
These Terms are governed by Delaware law.
Any dispute that cannot be arbitrated must be brought in state or federal courts in Delaware.
22. International Use
The Website is operated from the U.S. If you access it from another country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events outside our control, including natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim connected to the Website must be filed within one year unless a different period is required by law.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found invalid, the rest remains in force.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the complete agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
