Last Updated: October 6, 2025
At paintersaustintx.com, also referred to as "paintersaustintx.com," "we," or "us," we value your privacy.
This policy describes the information we collect, how we use it, who may receive it, and the rights and options available to you. By visiting paintersaustintx.com or any website that references this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communications with us
- Via our ads and applications on third-party platforms when they link to this policy
This policy does not cover information gathered offline or on sites we do not operate or control.
Information We Collect
We collect three categories of information:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Service request details such as location, project scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages viewed, links clicked, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or engagement history
- Service request validation and fraud screening
- Advertising and analytics data, including email activity
Your information may be processed in the United States and other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Analyze how the site performs
- Tailor content
- Support advertising efforts
Most browsers allow you to block or remove cookies, though some features may not function properly without them.
Third parties may also place cookies, and we do not control those technologies.
Interest-Based Advertising
We may partner with other companies to deliver ads aligned with your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our services and Website
- Process and complete your service requests
- Match you with service providers suited to your request
- Communicate about requests, status updates, and support
- Personalize your experience and our marketing
- Conduct analytics, research, and product development
- Identify, prevent, and address fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
When you ask for a quote or service, we share the necessary details with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help run the Website and our business, including providers of analytics, security, payments, support, and marketing.
They may access personal information only to perform services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may disclose data that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information in connection with a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy and data practices.
Your Choices
- Do not provide information: You may view public pages without submitting personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop future marketing messages from us. This does not affect emails sent by providers we shared your request with.
- Cookies: Manage cookies through your browser settings or the opt-out links listed above.
Access and Control
You may request to:
- Review the data we hold about you
- Update inaccurate information
- Delete information, subject to legal or operational requirements
- Share concerns about how we use your data
Use the contact details provided in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the information
- The risk of harm
- Why the information is being processed
- Legal retention obligations
- Whether the purpose can reasonably be met another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive information is transmitted over SSL. Even so, no method of transmission or storage is completely secure.
Children's Privacy
The Website is not intended for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with appropriate consent or legal capacity.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collection
- Categories of third parties with whom we shared it
- Specific pieces of personal information we maintain about you
Right to Delete
You may ask us to delete personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may qualify as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We confirm requests before taking action. We may deny requests that are unverified or excessive.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may require proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will be updated accordingly.
Continued use of the Website means you accept the revised policy.
How to Contact Us
Austin Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
